THE SERVICE CENTRE MEDWAY LTD

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  


• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  


• We will only retain personal information as long as necessary for the fulfillment of those purposes.
  


• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  


• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  


• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  


• We will make readily available to customers information about our policies and practices relating to the management of personal information.
  

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Test station arrival

Please arrive at the test station a least 5 minutes before the booked test. We can only guarantee the booking for 5 minutes after the booked time. Late arrival could mean the test slot may be offered to another customer or your test could be delayed. If you are going to be delayed please contact us as soon as possible. All efforts will be made to accommodate you.

Cancellation

Please give a minimum of 24 hours notice if you wish to cancel a booked test. This should be done by phone.

Retest

In the event a retest is needed, this currently cannot be booked on line and must be arranged with the garage directly.

These terms and conditions do not affect your statutory rights.